Get in Touch

Have a question or need help? We're here for you. Reach out and we'll respond as soon as we can.

Email Us

General: info@smartposai.com

Support: support@smartposai.com

Live Chat

Available Mon-Fri, 9am-6pm CET (11:00-20:00 Gulf time)

Response time: ~5 minutes

Office

SMART ERP SYSTEMS TECHNOLOGY - L.L.C - S.P.C

Abu Dhabi

United Arab Emirates

Business Hours

Monday - Friday: 9am - 6pm CET (11:00 - 20:00 Gulf time)

Weekend: Emergency support only

Send us a Message

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Frequently Asked Questions

How long is the free trial?

Our free trial lasts 14 days with full access to all features. Credit card required but no charge for 14 days.

Can I import my existing data?

Yes! We support CSV imports for products, customers, and inventory. Our team can help with migration.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for annual plans.

Is my data secure?

Yes. All connections are encrypted (TLS), each business's data is kept separate, passwords and PINs are stored only as one-way hashes, and the database is backed up several times a day to a separate server. More details are in our Privacy Policy.